Game Testing

As part of our commitment to ensuring that the games we offer are fair, we only take games from providers who are willing to comply with the most stringent criteria, and who’s products are independently certified. This means we can guarantee that all our games are tested to the highest of standards, by the most experienced and well-respected companies in the world.

Excellence in customer care

As an international online gaming operator, we employ and utilize world-class gaming information experts, experienced service teams, marketing experts, advanced hardware and software developers to build a comprehensive and professional organisation. We are committed to providing our customers with the latest, safest, most accurate professional gaming data, as well as a full range of international services. At the same time, King Gaming only offers games and products the world's leading software companies. We employ a large team of senior computer experts to design and provide software and hardware facilities maintenance services to provide the best technical support to ensure that customers can enjoy the best quality entertainment services.

Premier Quality of Service

Since inception, we have been committed to providing a wide range of online betting and entertainment, so that customers can experience the most exciting action at a time to suit their schedule - 24 hours a day, 365 days a year. We adhere to the "customer first" mindset and strive for innovation and continuously improve the quality of the player experience. To this end, we employ a professional team with dedicated marketing, software development, customer support, technical support staff all with the common goal of provide professional entertainment services for our customers. King Gaming is committed to providing the best gaming platform for the best customers, inclusive of sports entertainment and other online games with the best gaming returns. At the same time, we value the confidentiality of our customer's information and we adhere to strict confidentiality and privacy laws and policies.

Maintain confidentiality and security

According to the regulations, each customer can only be registered once and have one corresponding online account (per site). In order to maintain the integrity of the system and the principle of fairness, we conduct regular security checks on customer accounts and should we identify any activity that suggests someone else may be in control of your account, we shall do our best to restrict it and notify you of our findings. The safety of our customers and the fairness of our games is the most important service belief and purpose of King Gaming. We use the world's most advanced software and systems to ensure the security and integrity of our customers and platform.

Fair play

We provide a safe and fair environment, in a combination of sports betting and online entertainment platform which is one of the most comprehensive and advanced technology systems on the market today. In addition, we ensure that all involved in our live dealer games undergo a specialist training and selection, each game has pit-boss responsible for supervision, to ensure the integrity of the game.

Payments

We have always advocated the "Know Your Customer" (KYC) and anti-money laundering (AML) principles, and with the third party's financial management, we ensure maximum compliance with relevant laws and regulations. King Gaming understand that our customers want fairness, safety and integrity and we are proud to give you this environment. We want you to enjoy the company's well-designed products and services, with confidence.

Player protection policy

Consumer Protection is an important part of our business. As part of our player protection policy our players’ funds are held in separate client account(s) and are not used for operational purposes. We are also fully compliant with all applicable data protection laws (including the Isle of Man's Data Protection Act 2002) in respect of personal information you supply to us.

Responsible Gaming

King Gaming is committed to providing responsible gambling, and to ensure that every customer can enjoy the fun with us. But we also know that there is a small part of the people may not be able to control their betting behaviour, such as the case of related issues, King Gaming actively encourages you to contact us as soon as possible so we provide the appropriate help and support.